Valley Health System cardiac telehealth program achieves 8.2% readmission rate

Valley Home Care, part of Ridgewood, N.J.-based Valley Health System, lowered its hospital readmission rate for heart failure patients through the use of a telehealth program.

Valley Home Care provided cardiac patients with tablets and remote care software from Health Recovery Solutions, including mobile apps and Bluetooth biometric monitoring services.

The software comprises disease-specific tools for each patient such as educational videos, medication information and video visits. Through the telehealth program, clinicians are able to access real-time case management details and patients are encouraged to be more active in their care plans.

Four-hundred and sixteen high-risk patients used the program during the first six months of 2017, achieving a readmission rate of 8.2 percent. By contrast, the readmission rate benchmark for New Jersey state is 16.9 percent, while the national benchmark is 16.7 percent, according to CMS.

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